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FAQ

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A: You can book a minibus through our website, by calling our customer service, or via email (this is best if you’ve a complex request). Our booking process is straightforward and user-friendly.

A: We operate throughout the UK, covering major cities and surrounding areas. Our main offices are in the North but we have vehicles throughout the UK to ensure you get a great deal.

A: We cater to a wide range of events including corporate events, family outings, school trips, sports events, weddings, hen and stag parties, and more.

A: As specialists in small group travel, our minibuses can accommodate groups ranging from 1 to 16 passengers

A: Yes, all our drivers are fully licensed, CRB checked and highly experienced; all committed to providing safe and professional service.

A: Absolutely! You can request a free, no-obligation quote through our website or by contacting our customer service team.

A: Our rental periods are flexible to suit your needs. Whether you need a minibus for a few hours or several days, we can accommodate your requirements.

A: Yes, our minibuses are equipped with comfortable seating, air conditioning, and onboard WiFi to ensure a pleasant journey.

   A: We offer competitive pricing and may provide discounts for large group bookings or long-term hires. Contact us for more details.

    A: We understand that plans can change. Please contact us as soon as possible if you need to cancel or modify your booking, and we will do our best to accommodate your needs. Terms and Conditions still apply.

A: Additional stops can be arranged. Please inform us during the booking process so we can include them in your itinerary and provide an accurate quote.

A: We don’t provide child seats ourself however will accommodate your needs. Contact us to confirm when booking.

A: We have a limited number of wheelchair-accessible minibuses. Please inform us of your needs when booking to ensure we can accommodate you.

A: We accept various payment methods, including credit/debit cards, bank transfers, and online payments through our secure portal.

    A: While we ensure a safe travel experience, we recommend purchasing separate travel insurance for additional peace of mind. You are however fully covered during your transport with our fully comprehensive insurance policy.

A: We recommend booking as early as possible, especially during peak seasons, to ensure availability and secure the best rates.

    A: Yes, you can bring food and drinks on board. However, we don’t allow hot food. We kindly ask you to keep the minibus clean and dispose of any litter properly.

A: In the unlikely event of a breakdown, we have a robust roadside assistance program and will arrange for a replacement vehicle as quickly as possible.

A: No, smoking is strictly prohibited on all our minibuses to ensure a clean and comfortable environment for all passengers.

A: We value your feedback. You can provide feedback through our website, via email, or by calling our customer service team. Your input helps us improve our services.

A: For 16 passengers, we can accommodate a rucksack-sized item per person, which can be stored under the seat or in the overhead rack. For larger luggage needs, we have various luggage trailers available. Please specify your luggage requirements when booking.